Frequently Asked Questions

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Your data is safely backed up every week. We can perform a full restore in case of an emergency.

Our servers are hosted professionally and your information is safe and secure with us. We use HTTPS SSL for secure data transfer between servers.

No, not at this time, but we are planning on adding more languages soon.

Your username is your organization work email which you used to sign up. This username applies to all Workplace applications.

On Workplace Checkin website navigate to the sign-in page and click forgot password. Enter your work email for which the password needs to be reset. Follow the next prompts to reset the password.

After five unsuccessful sign-in attempts, the system will lock your account for 30 minutes to protect against illegitimate account access. After 30 minutes, the user will be prompted to reset their password.

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